loading

Sinoco Ribbon Provides OEM&ODM Thermal Transfer Ribbon Coating Solution.

1
What is your Minimum Order Quantity (MOQ)?
Our MOQ is very flexible and depends on the specific product and customization requirements. Generally, we can accommodate small orders. Please contact our sales team for more details.
2
What is your lead time?
We prioritize quick delivery. Typically, our standard products can be shipped within 3-21 days. For customized products, the lead time might be longer, but we strive to minimize production time.
3
How can I customize a solution for my needs?
Customization is our specialty! Simply provide us with your specific requirements and application scenarios, and our team will tailor the most suitable thermal transfer ribbon solution for you. From material selection to color matching, we offer professional advice.
4
Why haven't I heard of your company despite your many years in the industry?
Although we have been deeply rooted in the thermal transfer ribbon industry for many years, we have primarily focused on production and technical development, keeping a low profile. We have built a strong client base through word-of-mouth and long-term partnerships. Now, we are expanding our outreach to make more customers aware of us.
5
What are your advantages?
Our advantages include:
Low MOQ: We accept small batch orders to meet various customer needs.
Quick Delivery: We have an efficient production line to ensure fast delivery.
Rich Experience: Over ten years of industry experience allows us to provide professional advice and high-quality products.
Excellent Service: Our customer service team is always ready to answer your questions and provide support.
6
Which industries are your products suitable for?
Our thermal transfer ribbons are widely used in various industries, including logistics, retail, apparel, manufacturing, and healthcare.
7
What types of thermal transfer ribbons do you offer?
We offer a wide range of thermal transfer ribbons, including black, metallic, and UV security ribbons, to meet different application needs.
8
Are your thermal transfer ribbons environmentally friendly?
Yes, our thermal transfer ribbons are made from environmentally friendly materials and comply with relevant environmental standards, ensuring they are harmless to the environment.
9
Can you provide samples?
Absolutely! We are happy to provide samples to potential customers so you can test the quality and suitability of our products.
10
How do I choose the right thermal transfer ribbon?
You can choose the right thermal transfer ribbon based on your printing needs, material type, and application environment. We are also happy to offer professional advice to help you make the best choice.
11
Do you provide after-sales service?
Yes, we offer comprehensive after-sales service. If you encounter any issues while using our products, please feel free to contact our customer service team.
12
Is the quality of your products guaranteed?
Our products undergo strict quality control to ensure that every roll of thermal transfer ribbon meets high-quality standards. We also offer a warranty to ensure your satisfaction.
13
Do you accept custom colors?
Of course, we can customize thermal transfer ribbons in various colors based on customer needs to meet your special requirements.
14
Do you support international shipping?
Yes, we support international shipping and can send products to various countries worldwide.
15
How competitive are your prices?
We offer competitive prices while ensuring product quality. The specific price depends on the order quantity and customization requirements. Please contact us for a quote.
16
Do you have a minimum order amount requirement?
Generally, we do not have a minimum order amount requirement, but different products and customization needs may have different requirements.
17
What payment methods do you accept?
We accept various payment methods, including bank transfers and credit card payments. We can arrange the specific payment method according to your needs.
18
What is your production capacity?
We have advanced production equipment and efficient production lines to meet large orders and quickly respond to small batch customization needs.
19
Do you offer OEM services?
Yes, we provide professional OEM services and can produce and package products according to your brand requirements.
20
Which printers are your ribbons compatible with?
Our thermal transfer ribbons are compatible with a variety of printer brands and models, including but not limited to Zebra, TSC, and SATO.
21
Do you offer technical support?
Yes, we have a professional technical team that can provide comprehensive technical support to solve any issues you encounter during use.
22
What standards does your production process comply with?
Our production process complies with the ISO9001 quality management system standards to ensure product quality and production efficiency.
23
How many different colors can you offer?
We offer a wide range of standard colors and also accept custom color requests to meet any color requirements.
24
Can your thermal transfer ribbons withstand high temperatures?
Our thermal transfer ribbons are specially treated to withstand high temperatures, making them suitable for various special applications.
25
Do your ribbons have a shelf life?
Yes, our thermal transfer ribbons have a shelf life, typically two years. Please store them in a cool, dry environment to ensure the best performance.
26
How should I store thermal transfer ribbons?
Please store thermal transfer ribbons in a cool, dry place, away from direct sunlight and high temperatures, to ensure their longevity and effectiveness.
27
Can you provide anti-counterfeiting labels?
Yes, we can provide thermal transfer ribbons and labels with anti-counterfeiting features according to customer needs to ensure product authenticity and security.
28
What kind of after-sales support do you offer?
We offer various forms of after-sales support, including phone support, online support, and on-site services, to ensure you have no issues during use.
29
Can you customize the packaging?
Absolutely, we can provide various forms of custom packaging according to customer needs to enhance your product's brand image.
30
Can you provide expedited services?
Yes, we can provide expedited production and shipping services according to customer urgency to ensure your project is not delayed.
31
What production equipment do you have?
We have advanced coating machines, slitting machines, and testing equipment to efficiently complete the entire production process from raw materials to finished products.
32
How many employees do you have?
We have a professional and experienced team covering R&D, production, sales, and after-sales, ensuring we provide the best service to our customers.
33
Can you provide ribbons in multiple sizes?
Yes, we can provide thermal transfer ribbons in various sizes according to customer-specific needs to meet different application requirements.
34
Which countries do you export your products to?
Our products are exported to many countries and regions worldwide, including the United States, Europe, Japan, Southeast Asia, and more, and have received widespread recognition and praise.
35
Do you have quality inspection reports?
Yes, each batch of our products has quality inspection reports to ensure they meet relevant standards and customer requirements.
Whether you need standard products or customized solutions, we are committed to meeting your needs with professionalism and excellence.
Contact: Alex Ma
Tel/WhatsApp: +86 18858136397
Company Address: Floor 12, Building 2, Dongfang Mao Commercial Center, Gongshu District, Hangzhou City, Zhejiang Province
Copyright © 2024 SINOCO | Sitemap Privacy Policy
Customer service
detect